Feature

What it is

Unyco is the only Omnichannel Customer Platform that: provides you the capability to set up a virtual access to your staff (Contact Center, Branches, Agency) allows centralized management of all main digital communication channels helps the large enterprises to create value added services for their customer base.
History

Unyco Characteristics

• A single system and user interface: the experience of contact it’s complete and unified.
• "Cross device“: the same features and channels available on Web and mobile devices (iPhone and Android).
All the information you need: communication flows, agent productivity, and revenue analytics.
• The interaction capabilities with customer may be different, customizable, from the "classic" click to call button on the website to a mobile app

Unyco advantages

Greater speed of reply = + Customer Satisfaction
Closer relationship to the customer needs = + More Sales opportunities
Shorter duration of time Management chat contact = + Increased Efficiency

About our company

Unyco is a solution provided by Eudata designed for medium enterprises.
Eudata is focused on Customer Care solutions, providing to the TOP International customers the best products and consultancy services in this sector. The company has proposed "ACT AS ONE" model which identifies the ability of digital interactions management with a single customer experience, delivering measurable results on different aspects of each contact.
Eudata provides also an artificial intelligent engine named “Convy” shaped to solve typical customer service interaction without human assistance.
Are you a large Enterprise?
Eudata
Are you interested in learn more about Convy?
Convy.ai
Eudata.com/conversational-engine-chatbot/
78+ % of customers ended a contract due to poor customer experience
61 % of customers moved to a competitor because of bad customer service
9 customers say that they will pay more for a better Service
20 Minutes with Unyco to solve your problem setting up a great Online Interaction

Uses for Case

Banking

Utilities

Telco

Insurance

Hospitality

Retail

E-Commerce

Choose Plan

For Month WCS Sea WCS Ocean
3 Agenti 129€ 192€
7 Agenti 287€ 434€
10 Agenti 400€ 600€
For Year WCS Sea WCS Ocean
3 Agenti 1548€
1170€
2304€
1710€
7 Agenti 3444€
2590€
5208€
3850€
10 Agenti 4800€
3600€
7200€
5300€

client

Watch This

Agent experience using the Unyco/WCS platform

Contact

Get in touch

Address

Via Melchiorre Gioia 55C
Milan,20124, IT

Email

sales@eudata.com

Phone

+39 0245495098

Live Support